As Vice President of Client Experience at PSI, Shebbra leads an influential global team comprised of Client Services, Client Success and Application Support professionals. Her leadership ensures that Client Experience consistently delivers exceptional service by understanding clients' business needs and prioritizing their feedback.
With over 25 years in the assessment industry, Shebbra's career includes diverse roles from support to leadership, enhancing her business acumen and commitment to transparency. Her leadership approach is consultative and dedicated to achieving positive client outcomes, even amid challenges. Shebbra aims to inspire others to push boundaries and drive positive change wherever they go.