Have a question or need assistance? We're here to help. Whether you're seeking information about our services, experiencing technical difficulties or simply want to connect, this is the perfect place to reach the CLARB team.

Closure notice

CLARB will be closed December 24, 2025-January 1, 2026.

Click Here

Hours

Monday through Friday
9:00 a.m. to 5:00 p.m. EDT (UTC-4:00)

Phone

+1 571-432-0332

Address

1900 Reston Metro Plaza, Suite 600
Reston, Virginia 20190

Staff team

Staff team

Linkedin Youtube Instagram Facebook Community guidelines

Test day support

If an issue arises while testing, please follow these steps:

 

PSI Testing Center
  1. Report the issue to the onsite PSI staff. 
  2. Open a support ticket before leaving the testing center. Email clarb.support@psionline.com and include info@clarb.org in all correspondence. Our Support Team may be able to help with resolving your issue and/or rescheduling your exam if necessary.
Online proctored
  1. Contact your proctor. Use the exam's chat feature.
  2. Call PSI. If you cannot reach your proctor via chat, call 1-844-267-1017.
  3. Open a support ticket. Email clarb.support@psionline.com and include info@clarb.org in all correspondence. Our Support Team may be able to help with resolving your issue and/or rescheduling your exam if necessary.

Send an email